99.3%
Data Accuracy Across SKUs
41%
Faster Time-to-Market
25%
Gross Profit Growth
Service
Client Overview
Our client provides a high-tier subscription-based competitor-monitoring solution that extracts and collects real-time data from digital shelves to facilitate market trend monitoring, assortment analysis, and precise price benchmarking. Their software is being used by manufacturers, omnichannel merchants, and online retailers in over 30 countries.
Project Objectives
The client sought the expertise of a dedicated team of product data matching specialists to enhance the precision and performance of their competitor price-monitoring tool. While their system could automatically match products with identifiers like UPC and Brand SKU for like-for-like (LFL) or exact matches, manual support was critical for:
Project Challenges
The project scope was well-defined, but many factors made execution challenging, including rapid, accurate product matching at scale and the need to adapt to varied data formats, evolving competitor sites, and rigorous quality standards.
Maintaining real-time intelligence required the team to validate over 25,000 SKUs monthly without compromising on the strict accuracy thresholds.
Competitor sites often used irregular naming conventions and incomplete descriptions, contained different attribute hierarchies and brand SKUs, or lacked UPCs. Such issues would limit the reliability of automated matching.
Products with multiple options (color, size, finish, etc.)—particularly in electronics, apparel, and home goods—needed detailed attribute-level data validation for precise matching.
Frequent updates to competitor site UI (layouts, product pages, URLs) required ongoing adjustments to matching and QA procedures.
Searching and validating required strong cross-referencing and analytical thinking skills as products needed to be matched on multiple criteria, such as brand SKUs, brand name, UPC, partial titles, product titles, descriptions, and features.
Thousands of automated matches were validated through the LSQA workflow, and even small errors could affect the quality of intelligence for end users, requiring the QC team to have specialized training and to pay close attention to details.
The Implemented Solution
We implemented a dual-layer validation process led by a specialized team of 9 eCommerce catalog management experts. To further safeguard the integrity of sensitive competitor data throughout the engagement, robust security protocols and strict compliance measures were also put in place.
Our eCommerce specialists searched for client products on competitor websites using the client’s MM software. Steps included:
This secondary tier focused on auditing automated and existing matches against competitor listings. Steps included:
Security Measures
Given the sensitivity of pricing data, stringent security protocols were enforced, ensuring the confidentiality of competitive intelligence:
Our domain expertise, scalable workforce model, and human-assisted data validation workflow delivered measurable value to the client and enhanced their overall product data management capabilities.
Faster time-to-market.
Growth in gross profit for pilot customers.
Accuracy rate across all matched products.
Get in touch to learn more about how we can assist in your project. Write to us at info@sammdataservices.com.